PagerDuty, a digital operations management platform, sought to streamline its data warehouse as demand for data insights surged across the company. Initially relying on custom ETL scripts, the special projects team struggled to maintain pipelines and meet growing data requests. By adopting Etleap’s fully managed SaaS solution, PagerDuty reduced data flow setup from weeks to hours, consolidated data from over 20 sources into AWS Redshift, and enabled company-wide access to reliable analytics. With automated schema updates and simplified maintenance, the team can now focus on core business operations while supporting a data-driven culture.

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